Voice AI agents, built and run
for logistics.
We build and run the voice agent that answers your phone lines. It books, qualifies, resolves and hands off to your team.
The results so far
200K+
calls handled
50,000+
hours of work saved
$1.5M+
saved in labor costs
The problem
Your phones don't stop at 5 PM. Your team does.
Main line
Missed since Friday 5 PM: 0
Fri 6:14 PM(312) 555-0148
Fri 6:14 PM
Fri 11:47 PM(646) 555-0192
Fri 11:47 PM
Sat 8:05 AM(213) 555-0117
Sat 8:05 AM
Sun 3:30 PM(415) 555-0163
Sun 3:30 PM
Mon 9:02 AM(617) 555-0134
Mon 9:02 AM
Every channel. Same context.
One customer, one thread. The agent picks up where the last conversation stopped, whichever way they reached you.
- Inbox3
- Starred
- Snoozed
- Sent
- Drafts
Northline Delivery
Your delivery has been rescheduled
14:34
Northline Delivery
Delivery scheduled for tomorrow
09:12
Receipts
Order 8841 confirmed
Mon
Your delivery has been rescheduled
to me
Hi Marcus,
Following your call just now, your delivery has moved to tomorrow between 4 and 6 pm.
Reference 8841. Nothing else needs doing at your end.
Northline Delivery
Northline Delivery
online
Confirmed: tomorrow, 2 to 6 pm. Reply CHANGE to move it again.
14:32Can you make it after 4?
14:33Done. The driver will be with you between 4 and 6 pm.
14:33Northline
Today 14:31
Your delivery is moved to tomorrow, 2 to 6 pm. Ref 8841.
Northline
Replies instantly
Where is my delivery now?
It is out for delivery, arriving between 4 and 6 pm today.
Phone
Inbound and outbound, on your numbers or your own PBX.
Web chat
The same agent on your site, answering in the same voice.
Two way, with the history the agent already has.
Text and email
Sent during and after the call, so the confirmation lands before they hang up.
Nobody has to repeat themselves, and nothing has to be typed up afterwards.
Every use case, handled.
No menus, no hold music, no ticket for someone else to pick up.
Reschedule a delivery
Moves it to a window the route really has free.
Logistics
Move an appointment
Offers the clinician's real openings and rebooks.
Healthcare
Dispute a charge
Locks the card, opens the dispute, orders a replacement.
Financial services
Dispatch a technician
Judges urgency, books the callout, names the engineer.
Field service
Qualify a lead
Asks your questions, writes them to your CRM, books it.
Any industry
Take the overflow
Picks up what your team cannot, transfers when free.
Any industry
What happens between the ring and the record.
The work a call takes, done before anyone asks for it.
The platform
Every call, in one place.
Your team sees every call the agent handles: what it was about, how long it took and how it ended, next to the operations numbers you already track.
Nothing for your team to build.
You bring the calls and the systems you already run. We do the rest, and you can be live in as soon as 14 days.
- 01
We learn your calls
One working session, then we listen to real recordings and map what the agent must handle, escalate or refuse.
- 02
We build and test it
Prompt, voice, tools and connections, wired to your numbers and run against your own scenarios until it holds.
- 03
You go live, we stay on it
A named engineer watches the first calls. After that we read the transcripts with you every week.
Works with the tools you already run.
The agent takes action inside your systems during the call. Not a note about it afterwards.
Direct where we already have it, built where we do not. Anything with an API is in reach.
Your customers are everywhere. So is the agent.
It answers at three in the morning in a language you scoped, without a night shift or an offshore team.
Your calls, your data, your rules.
Every call logged
Transcript, recording and how the call ended, kept for as long as your policy says.
Your data stays yours
Recordings can live in your own storage, under your retention rules.
Human handoff by design
The agent transfers to a person when it should, and never pretends to be one.
Thirty minutes on your actual calls, on a live calendar. You can be live in as soon as 14 days.